mbi7 Data Protection

MBI7 Privacy Policy – Malaysian Player Personal Data Protection

Your privacy is our priority. This policy transparently explains how mbi7 collects, uses, and protects your personal information at every step.

Updated: January 2026

MBI7's Six Data Protection Principles

Before reading the full policy, here are the six core principles that shape how mbi7 handles your personal data.

Full 256-Bit SSL Encryption

All data transmitted between your device and mbi7 servers is encrypted with 256-bit SSL. Your information cannot be read by third parties during transmission.

No Sale of Personal Data

MBI7 never sells, rents, or trades your personal data to any third party for marketing or commercial purposes without your explicit consent.

Minimum Data Collection

We only collect information that is genuinely necessary to provide our services. Data that is not needed is not collected, stored, or processed.

Control in Your Hands

You have the right to access, correct, request deletion of, or withdraw consent for your personal data at any time through your account or our support team.

Secure Data Storage

Your personal data is stored on servers protected by strict access controls, continuous monitoring, and regular backups to prevent data loss or leakage.

Legal Compliance

MBI7 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable international data protection standards across our data collection and processing operations.

What Data We Collect and Why

The table below provides a clear overview of the types of data MBI7 collects and the specific purpose behind each collection.

Data Type Example Information Purpose of Collection Retention Period
Identity Data Full name, date of birth, IC/passport number KYC Verification Compliance For as long as the account is active + 5 years
Contact Data Email address, phone number Communications 2FA Verification For as long as the account is active
Financial Data Bank name, account number, transaction history Payments Anti-fraud 7 years (tax requirement)
Technical Data IP address, device type, web browser Security Analytics 90 days
Game Data Wagering history, wins, favourite games Recommendations Responsible Gaming For as long as the account is active + 2 years
Cookie Data Login sessions, language preferences, analytics cookies Function Performance Up to 12 months
Contents
PDPA Compliant

MBI7 complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

Important: By registering and using the MBI7 platform, you agree to the collection and use of your personal data as described in this Privacy Policy. Please read this entire document carefully.

1 Personal Information We Collect

MBI7 collects your personal information through several channels — directly when you complete the registration form, during the KYC process, through your interactions with the platform, and automatically via technologies such as cookies and server logs.

Information collected directly from you includes:

  • Registration information: full name, email address, password (in hashed form), phone number, and date of birth.
  • Identity verification documents (KYC): identity card or passport number, front image of the document, and in some cases a verification selfie.
  • Financial information: bank name, bank account number for withdrawal processing, and deposit and withdrawal transaction history.
  • Optional information: any additional information you voluntarily provide to our customer support team.

Information collected automatically when you use the platform includes your IP address, device type and operating system, browser version, usage time and duration, and navigation patterns within the platform. This technical data is used solely for security, troubleshooting, and platform improvement purposes.

2 How We Use Your Personal Data

MBI7 uses collected personal data solely for legitimate purposes necessary to deliver platform services. The following are the primary purposes for which your data is used:

  • Account management: Creating and managing your account, processing logins, and ensuring account security through identity verification.
  • Transaction processing: Processing deposits, withdrawals, and any other financial transactions related to your account.
  • Legal compliance: Fulfilling KYC requirements, anti-money laundering (AML) obligations, and reporting to relevant authorities when required by law.
  • Service communications: Sending important notifications relating to your account, security, promotions you have subscribed to, and platform policy updates.
  • Platform improvement: Analysing aggregate usage patterns to improve the functionality, performance, and user experience of the mbi7 platform.
  • Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and offer appropriate support to players who need it.
What we do NOT do: MBI7 does not use your data to build profiles based on ethnicity, religion, political views, or sexual orientation. We also do not make fully automated decisions that negatively affect you without human review.

3 Sharing Data with Third Parties

MBI7 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where your data must be shared to enable platform services to function:

  • Platform service providers: Gaming providers, payment gateways, cloud service providers, and security tool providers directly involved in mbi7 platform operations. All these parties are bound by strict confidentiality agreements.
  • Legal requirement: When required by a court order, regulatory requirement, or lawful law enforcement authority. MBI7 will notify you when this occurs unless prohibited by law.
  • Business transfer: In the event of a merger, acquisition, or asset sale involving MBI7, user data may be transferred to the new entity provided that equivalent privacy policy standards are maintained.

In all of the above data sharing cases, MBI7 ensures that recipients are bound by confidentiality and data protection obligations equivalent to our own standards.

4 Data Storage, Security and Deletion

Your personal data is stored on servers operating to high security standards. The technical and organisational security measures we practise include:

  • Data encryption in transit and at rest.
  • Role-based access control — only staff with legitimate service requirements can access specific data.
  • 24/7 security monitoring with automated intrusion detection systems.
  • Regular penetration testing conducted by independent audit parties.
  • Tested security incident response procedures to ensure data breach notifications are issued promptly if an incident occurs.

Regarding data retention, MBI7 keeps your data for as long as your account is active and for any additional period required by law. Data that is no longer needed will be securely deleted or anonymised in accordance with our periodic deletion schedule.

While no security system is perfect, mbi7 continuously invests in the latest security infrastructure. Should any incident affecting your data occur, we will notify you within the timeframe required under Malaysia's PDPA.

5 Cookies, Tracking and Similar Technologies

The mbi7 platform uses cookies and similar tracking technologies to ensure the platform runs smoothly and to deliver a better experience for you. There are three main types of cookies used:

  • Strictly Necessary Cookies: Required for core platform functions such as login sessions, security, and verification. These cookies cannot be disabled as they are essential to platform operations.
  • Functional Cookies: Remembering your preferences such as language, display theme, and account settings to deliver a more personalised experience. These cookies can be disabled, but the platform may not function optimally.
  • Analytics Cookies: Collecting aggregate and anonymised information about how users interact with the platform to help us improve our services. Analytics data does not contain information that can personally identify you.

You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the MBI7 platform on your device.

6 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act (PDPA), you have several rights regarding your personal data held by MBI7:

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or out of date, you may request a correction through your account settings or our support team.

Right to Erasure

You may request deletion of your data after account closure, subject to our legal obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a structured, portable format that can be transferred to another platform.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain situations while a dispute is being resolved.

To exercise any of the rights above, please contact the mbi7 customer support team. We will process your request within 30 business days from the date of receipt.

7 Changes to This Privacy Policy

MBI7 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data collection practices, service updates, or new legal requirements that come into effect.

When material changes are made to this policy, we will notify you via:

  • In-platform notifications on mbi7 the next time you log in.
  • A notification email will be sent to the email address registered to your account.
  • Update the "Last Updated" date at the top of this page.

Continued use of the mbi7 platform after notification of changes constitutes acceptance of the updated policy. If you disagree with the changes made, you have the right to close your account before the changes take effect.

8 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or MBI7's handling of your personal data, our team is ready to assist:

  • Live Chat: Available 24/7 directly within the mbi7 platform — the fastest way to get an immediate response.
  • Support Email: [email protected] — for written enquiries that require documentation or future reference.
  • In Account: The "Contact Us" section in your account can be used to submit privacy-related requests formally.

For formal data protection complaints that cannot be resolved through our channels, you have the right to refer your complaint to the Personal Data Protection Commissioner of Malaysia appointed under PDPA 2010.

Your Data is Safe — Play with Full Confidence at MBI7

With transparent data protection and multi-layered security, you can focus entirely on your gaming experience. Register today and enjoy over 2,500 games with complete peace of mind.

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